Contact

Contact PawPlanet

At PawPlanet we are always ready to help you and your pet.
Do you have a question about a product, a current order or would you like advice?
Please let us know — we usually respond within 24 hours on weekdays .

📦 Questions about your order

Please include in your message (if possible):

You order number

You name

The product in question

This way we can help you faster and better.

🔄 Returns & Exchanges

Is there something wrong with your product?
Or do you want to return an item?

Send us a message using the form below

Add a photo if desired

You will receive a response from our team within 24 hours

🐾 Customized product advice

We are happy to help you with:

Choosing the right size

Finding the best product for your dog or cat

Advice on use or maintenance

We are animal lovers ourselves, so we are happy to think along with you.